Service

Validity

All offers, deliveries and services rendered by IMAGO Technologies GmbH shall be effectuated exclusively on the basis of the following General Terms and Conditions. Any amendments and additions thereto shall only be binding upon our written confirmation thereof. Deviating terms and conditions of the customer shall be deemed excluded. In any case, the service acceptance shall constitute a simultaneous acceptance of our General Terms and Conditions.

Conclusion of the Contract

All offers shall be subject to the written order acceptance submitted by us; in particular, we explicitly reserve the right to perform technical changes in cases of custom manufacturing. Information regarding the materials, colors, dimensions, etc. are to be understood herein as being similar. Delivery and invoicing shall be equated with a written confirmation of an order.

Patent Rights and Copyrights

We hereby reserve copy and proprietary rights to circuit diagrams, drawings, designs, descriptions and software developed by us, as well as to any similar documents. They may be disclosed to third parties only upon our written consent. Any form of reproduction shall be prohibited unless specifically authorized. Upon request, the documents must be returned to us immediately. Any liability for a breach of a patent or other intellectual property shall be excluded.

Delivery and Grace Period

Supply agreements shall be considered binding only upon our written confirmation. They shall only commence following a complete clarification of the technical and commercial details which are relevant for the execution of the order and after a punctual provision of free services by the customer and punctual self-deliveries. A delayed delivery shall require a written notice and a grace period of 6 weeks. In case of shipment, the risk of payment and performance together with the delivery of the goods shall pass onto the shipper, the carrier or to any other specific person responsible for sending the shipment to the customer.

Payment Terms 

All specified prices shall be non-binding and subject to the addition of the applicable VAT. Offsetting and retention rights against our invoices shall be excluded, unless a counterclaim thereto is legally established or recognized by us.

Extended Reservation of Title

All our deliveries are subject to an extended retention